Frequently Asked Questions
Managed by wrynegade - a freelance and fan merchandise artist in the Philippines, based in Valenzuela.We offer a variety of custom paper printing services ranging from cards to stickers as well as sublimation services.
WORK HOURS
MONDAY - FRIDAY
10:00AM - 6:00PMSTAY UPDATED ON FACEBOOK!
NAME OF MERCHANT: W******N R. / WRYNEGADE /
Pastelbunnyprints
payment POLICY
FOR PAYMENTS VIA MAYA, SHOPEEPAY & SEABANK
• No additional charges.
FOR PAYMENTS VIA GCASH
• We charge an additional PHP18.00 (for Bank Transfer / Withdrawal)
FOR PAYMENTS VIA PAYPAL
• We charge an additional 1% + PHP18.00 Convenience fee.
Please send your payment via Friends & Family
Our Paypal email: [email protected]CLIENT MUST PAY AT LEAST 50% OF THE TOTAL OR IN FULL BEFORE WE START OUR ORDER.
Same day ..................... +100%
1-2 days ........................ +50%
3 days ........................... +25%
4-5 days ........................ +10%
Our lead time is 1-2 weeks depending on the current workload.
WE OFFER RUSH SERVICES AS WELL!
LAST UPDATED:
Sept 17, 2025
Prices are subject to change without prior notice.
Please make sure your file name follows our guide for faster processing.
DOWNLOAD TEMPLATES BELOW
DOWNLOAD TEMPLATES BELOW
Reference for Laminates
important note:
If you need a specific laminate, we can cater for that as long as it's available in the market.
Same day ..................... +100%
1-2 days ........................ +50%
3 days ........................... +25%
4-5 days ........................ +10%
WORK HOURS
MONDAY - FRIDAY
10:00AM - 6:00PMSTAY UPDATED ON FACEBOOK!
SHIPPING METHOD
shouldered by client.
• Shopee check out
• Flash Express
• Lalamove
• Event pick up
How to Order?
WHEN YOU EMAIL US PLEASE FILL UP THIS FORM FOR FASTER PROCESSING:
Recipient Name: full name | alias | artist name
Complete Address:
Contact Number:
Delivery Method: Shopee c/o | Lalamove | FLASH EXPRESS
Payment Method: Gcash/Maya | Seabank | Paypal
Rush order: YES/NO
DRIVE/FILE LINK:
EVENT NEEDED: (optional and if rush order)
ORDER SUMMARY:(e.g Plush pins with FOAM METAL-BACKED total qty 30pcs, you are free to specify your needs, however it may depend on material availability as well. )
important note:
wE TYPICALLY REPLY WITHIN 24 HOURS. PLEASE BE PATIENT WITH US.
WHEN SENDING FILES...
• ALWAYS SEND YOUR FILES WITH THE GUIDES AND STROKES TURNED OFF!
• ALWAYS USE OUR GUIDES & TEMPLATES TO PREVENT ISSUES.
• MAKE SURE IT'S A .PNG FILE IN 300 DPI! MUST BE PRINT READY/DRAG & DROP! (NO PSD FILES, WE ARE NOT GOING TO RESIZE THEM IF IT ISN'T THE RIGHT SIZE.)
payment POLICY
• CLIENT MUST PAY AT LEAST 50% OF THE TOTAL OR FULL UPFRONT BEFORE WE START YOUR ORDER.
• STRICTLY NO PAYMENT/NO INVOICE ISSUED = NO SLOT
• FOR ORDERS PAID IN HALF: ONCE THE SERVICE IS COMPLETED, IT MUST BE PAID IN FULL. OTHERWISE IT WILL NOT BE RELEASED FOR PICK UP OR DELIVERY.
TERMS OF SERVICE
• PASTEL BUNNY PRINTS has the right to decline the Client’s request of service if it IS NOT possible to complete the service due to certain limitations such as time, quantity needed, and/or material availability.• PASTEL BUNNY PRINTS can reject working with certain individuals if the Client doesn't comply to the terms, if they exhibit unruly behavior, and/ or other reasons.•PASTEL BUNNY PRINTS IS NOT RESPONSIBLE FOR MISALIGNMENT OR OTHER ISSUES IF THE CLIENT DOES NOT USE OUR TEMPLATES AND GUIDES. SOME OF OUR SERVICES ARE STRICTLY RELIANT TO THE CORRECT SIZING.